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“Our Managed IT services allow clients to focus on their core business activities while relying on experienced professionals to manage and support their IT infrastructure. By outsourcing IT management to a Teck Town, businesses can benefit from proactive monitoring, timely support, enhanced security, and optimized IT operations”.
Teck Town’s Managed services involve outsourcing the management and support of an organization’s IT infrastructure, systems, and processes to a third-party service provider. Our value-added services provide proactive monitoring, maintenance, and support to ensure the reliability, security, and optimal performance of IT environments.
Teck Town’s Managed IT services allow clients to focus on their core business activities while relying on experienced professionals to manage and support their IT infrastructure. By outsourcing IT management to a WorkCog, businesses can benefit from proactive monitoring, timely support, enhanced security, and optimized IT operations. They also experience increased efficiency, improved security, reduced downtime, and access to specialized expertise, ultimately enabling them to drive business growth and innovation.
Our Managed IT Service Offerings
Teck Town monitors and manages an organization’s network infrastructure, including routers, switches, firewalls, and servers. We ensure network stability, performance optimization, and security by implementing proactive monitoring, regular patching and updates, and troubleshooting network issues.
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Teck Town handles the management and maintenance of servers, including physical or virtual servers, and endpoints such as desktops, laptops, and mobile devices. We perform regular monitoring, software updates, security patching, and performance optimization to ensure smooth operation and mitigate potential issues.
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We offer help desk services to provide technical assistance and support to end-users. Our experts handle support requests, troubleshoot issues, provide guidance on IT-related problems, and offer support through various channels, including phone, email, or chat, to address user concerns and ensure the timely resolution of IT issues.
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Teck Town implements and manages security measures to protect an organization’s IT infrastructure and data. We deploy and maintain security solutions such as firewalls, antivirus software, intrusion detection systems, and data encryption. We also monitor security events, conduct vulnerability assessments, and implement security best practices to mitigate potential risks and respond to security incidents.
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Teck Town establishes data backup and disaster recovery solutions to ensure business continuity in the event of data loss or system failures. They implement backup processes, perform regular data backups, and verify data integrity. They also develop disaster recovery plans and conduct periodic testing to ensure the organization’s ability to recover critical systems and data.
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Teck Town assists organizations in managing their cloud infrastructure and services. We help with cloud migration, set up and configure cloud environments, monitor cloud resources, optimize cloud costs, ensure the security and reliability of cloud-based systems, and help organizations leverage the benefits of cloud computing.
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Our Team manages relationships with IT vendors and service providers on behalf of the client’s organization. They handle vendor selection, contract negotiation, and ongoing vendor performance management, act as a single point of contact for IT-related issues, and coordinate with vendors to resolve any service-related matters.
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Teck Town offers IT consulting and strategic guidance to help organizations align their IT infrastructure with their business goals. They provide insights into technology trends, recommend IT solutions, and assist in IT budgeting and planning. Our advisors work closely with organizations to develop an IT roadmap that supports their long-term objectives.
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We handle the management of software applications and ensure that systems are up to date with the latest patches and security updates. Our consultants monitor software licenses, deploy updates and patches, and ensure compatibility and stability across the IT environment.
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Our team prioritizes security and compliance measures to protect clients’ data and meet regulatory requirements. Our certified tech advisors implement security controls, monitor security events, conduct vulnerability assessments, and ensure compliance with industry standards such as GDPR or HIPAA.
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Teck Town’s Managed IT
Services Unique Approach
Championing businesses across the globe with our deep Managed IT Services expertise in modern technology, we bring the industry’s best practices to deliver quality outcomes. We help you strike the right balance between over and under-automation by understanding your business requirement and objective. From development to testing to release, we focus on every stage of process automation with the current cutting edge digital technology automation tools and platforms. You can unlock the real business value as we implement apt approaches and custom strategies. We power your business value by improving agility through our Managed IT Services.
Teck Town’s Highlights
87+
Active consultants trained in DevOps tools & platforms
25+
Currently servicing DevOps & Automation customers
95+
C-sat score across all size of businesses consistently
40+
Successfully projects delivered within budgets
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We are agents of change, consistently learning and applying our deep tech
expertise to help leaders and businesses to work better, build greater, and deliver faster.